Job Title: Volunteer Coordinator
Salary Range: $58,000 to $60,800
Reports to: Chief Programs Officer

MISSION: For more than 50 years, the Conservancy of Southwest Florida has been a leading environmental advocacy organization dedicated to protecting Southwest Florida's water, land, wildlife, and future.

JOB OVERVIEW: The Volunteer Coordinator leads the Conservancy’s volunteer engagement strategy, managing recruitment, training, placement, and retention to support the organization’s mission. This role ensures volunteers have a meaningful, mission-aligned experience and are effectively integrated across departments. The Volunteer Coordinator also fosters a welcoming, inclusive environment where volunteers feel valued, informed, and connected to the Conservancy’s mission and community.

RESPONSIBILITIES:
Volunteer Program Operations
• Develop and lead strategic and operational goals for the Volunteer Program, ensuring alignment with the Conservancy’s mission and goals.
• Cultivate positive, ongoing relationships with volunteers, ensuring that each individual feels recognized, supported, and connected to the orginzation's impact. 
• Serve as a primary point of contact for volunteer communication and engagement; maintain regular and meaningful interaction to build trust and community.
• Design and lead recognition efforts that authentically reflects volunteers' contributions and deepen their connection to the Conservancy. 
• Work with staff and leadership to promote a culture that values volunteerism and fosters strong cross-functional collaboration between staff and volunteers.
• Solicit and incorporate volunteer feedback to inform program improvements and reinforce a culture of continuous engagement.
• Collaborate with department leaders to identify volunteer needs and create meaningful service opportunities that enhance program effectiveness.
• Implement systems for evaluating and continuously improving volunteer services and experiences .
• Create, maintain, and regularly update volunteer policies, procedures, position descriptions, and records.
• Coordinate volunteer recruitment campaigns using diverse platforms and partnerships.
• Oversee the screening, onboarding,and placement process in collaboration with HR to match volunteers' skills with organizational needs .
• Design and deliver volunteer training and orientation; support staff in effective volunteer supervision.
• Address and mediate volunteer-related challenges and implement appropriate resolution strategies.
• Regularly evaluate volunteer contributions and program outcomes; implement improvements as needed.
• Design and lead meaningful recognition and appreciation activities.
Community Outreach & Speaker Coordination 
•  Implement an outreach strategy that increases community awareness and support for the Conservancy's mission and volunteer opportunities.
• Develop and maintain a speaker's bureau; train staff and volunteers to deliver community presentations.
• Serve as a public representative of the organization at speaking engagements and outreach events.
• Track and evaluate outreach requests, engagements, and audience impact.
 Program Evaluation & Reporting
• Develop and manage annual budgets for the volunteer and outreach programs. 
• Prepare annual reports evaluating the effectiveness, reach, and impact of volunteer and outreach efforts .
Organizational Support
• Collaborate with the Development team on member engagement, special events, and promotional opportunities.
• Participate in organization-wide initiatives and support additional duties as assigned.
• Other duties, as assigned.

EDUCATION AND EXPERIENCE
• Associates degree in nonprofit management, public relations, human services, or related field.
• 3-5 years of experience in volunteer, management, community engagement, or program coordination.
• Previous supervisory experience and/or experience in an environmental or mission-driven organization preferred. 

SKILLS AND ABILITIES
•Strong interpersonal and public speaking skills; ability to engage diverse audiences.
• Excellent organizational and time-management skills.
• Ability to design, implement, and evaluate volunteer programs and outreach initiatives.
• Proficiency with Microsoft Office Suite; experience with volunteer or CRM software a plus .
• Demonstrated leadership, team-building, and problem-solving skills.
• Ability to work independently and collaboratively in a dynamic team environment.
• Passion for environmental conservation and the mission of the Conservancy.
• Available to work Saturday's, as needed.

CERTIFICATES, LICENSES, AND REGISTRATIONS
• Valid driver's license and good driving record.   

PHYSICAL DEMANDS AND WORK ENVIRONMENT
This job description recognizes that reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions of the role. The job entails:
• Regularly required to sit, stand and walk.
• Lift/move objects weighing up to 50 pounds.
• Occasional exposure to Florida outdoor weather conditions during events.
• Use of hands for various tasks.
• Visual abilities include close and color vision, along with peripheral and depth perception.
• Noise level is typically moderate.

BENEFITS: Benefits include Healthcare insurance, including medical, dental, and vision. Life insurance, 401k program, telemedicine, and short and long-term disability. Paid time off includes 12 days’ vacation, four days personal leave, 8.5 days holiday, and up to 12 days sick leave per year. The Finance office is on our beautiful campus next to the Gordon River Greenway. Employees receive complimentary kayak usage and eco-cruise tickets, discounts in our Welcome Center store, and staff membership, including reciprocal benefits with other Nature Centers.

Date Posted: 07/09/2025